GOOD TO KNOW

Your questions, clearly answered.

Unsure about your photo or engraving? Here are the most important answers before you order.

Ask us directly ↗
What can I have engraved?

Depending on the product, you can enter names, initials, a date or a short custom message. Enter spelling and numbers exactly as you want them engraved.

Where do I enter my personalization?

Choose your style first, then complete the personalization fields shown on the product page. Check every detail before adding the item to your cart.

How long does delivery take?

Current delivery times are shown on the product page and in our shipping policy. Personalized products also require production time.

Can I add a gift box?

Yes. Choose a gift box in the extras section. Only one gift box can be selected, while other extras can be added separately.

Can I return a personalized item?

The statutory right of withdrawal may be excluded for goods made to customer specifications. Your statutory rights for defective goods remain unaffected. See our withdrawal information for details.